Terms of Service

1. General provisions and acceptance of terms

By using the uxply.app service (hereinafter "Service"), you ("User") agree to these Terms of Service. If you disagree with any provision, please stop using the Service.

These Terms are entered into between you and uxply.app (hereinafter "Company", "we"). For consumer users in the EU, UK, Australia, and certain other jurisdictions, additional consumer rights apply that take precedence over these Terms.

Individuals under 16 years of age (or the applicable minimum age under their country's laws) may not use the Service. By registering, you confirm that you meet the applicable age requirement.

2. Description of the Service

uxply.app is a web application for automated UX analysis of interfaces. The Service allows you to upload screen screenshots, receive usability audits, improvement hypotheses, alternative layout variants, and comparative analysis.

Analysis is performed using automated data processing technologies. All results are advisory in nature and do not constitute professional design, marketing, or legal advice.

We reserve the right to modify, suspend, or discontinue the Service (in whole or in part) at any time with 30 days' notice to users, except in cases of force majeure or critical security measures.

3. Registration and account

Using the core features requires registration. You must provide accurate information and keep it up to date. Each account is intended for one individual or legal entity.

You are responsible for the security of your credentials and all actions taken under your account. Report unauthorized access immediately at hello@uxply.app.

We may suspend or delete an account for violations of these Terms, abuse of the Service, or upon request from competent authorities.

4. Plans and payment

The Service is available in free and paid plans. Plan descriptions, pricing, and included features are listed on the pricing page.

4.1 Payment

Paid plans are billed monthly or annually. Payments are non-refundable, except as required by consumer protection law (see section 4.3). We may change prices with at least 30 days' notice. Continued use of a paid plan after changes take effect constitutes acceptance of the new pricing.

4.2 Automatic renewal

Paid subscriptions renew automatically at the end of each billing period. You may cancel your subscription at any time in your account settings; cancellation takes effect at the end of the paid period.

4.3 Right of withdrawal (Cooling-off)

EU/EEA and UK residents: under the Consumer Rights Directive (2011/83/EU) and UK Consumer Rights Act 2015, you have the right to withdraw from the contract within 14 calendar days from conclusion without giving reasons, provided the digital service has not yet started. If you expressly requested the service to begin during the withdrawal period, you must pay for the proportion of the service already delivered.

Brazil residents: Art. 49 CDC provides a 7-day withdrawal period for contracts concluded off-premises.

Australia residents: consumer rights are guaranteed by the Australian Consumer Law; nothing in these Terms excludes those rights.

5. User content

5.1 Content rights

You retain all rights to the materials you upload (screenshots, text, images). By uploading content, you grant us a limited, non-exclusive, royalty-free license solely for the purpose of providing the Service (automated analysis, storing results, displaying them to you).

We do not use your content to train our own or third-party AI models without your explicit consent.

5.2 Content obligations

By uploading content, you warrant that:

• you hold all necessary rights to the uploaded materials;
• the content does not infringe the intellectual property rights of third parties;
• the content does not contain personal data of third parties without their consent;
• the content is not unlawful, offensive, misleading, or otherwise in violation of applicable law.

5.3 Content deletion

Uploaded images are deleted from our servers immediately after analysis is complete. Reports are retained until account deletion or the expiry of the period specified in the Privacy Policy.

6. Acceptable use

You agree not to use the Service to:

• violate applicable law in any jurisdiction;
• upload malware, spam, or copyright-infringing materials;
• reverse-engineer, decompile, or otherwise analyze the Service's source code;
• circumvent technical protection measures, authentication systems, or usage limits;
• conduct load or DDoS attacks on the infrastructure;
• resell, sublicense, or otherwise commercially exploit access to the Service without our written consent;
• generate automated or scripted requests in volumes exceeding reasonable personal use;
• use the Service in violation of applicable export control laws or economic sanctions;
• infringe the rights of other users or third parties.

We reserve the right to remove content, suspend access, or apply rate limiting to accounts that violate these provisions. We may terminate accounts for repeated or serious violations.

7. Intellectual property

All rights to the Service, including source code, design, trademarks, logos, and content (excluding user content), belong to the Company or its licensors and are protected by intellectual property law.

These Terms do not transfer any intellectual property rights of the Company to you, except the limited right to use the Service in accordance with these Terms.

DMCA (USA): if you believe the Service infringes your copyright, send a notice to our Designated Copyright Agent at hello@uxply.app in accordance with 17 U.S.C. § 512 requirements. The notice must include: identification of the copyrighted work, identification of the infringing material, your contact information, a statement of good faith belief, and your signature.

8. AI analysis results

Analysis results are generated automatically using AI-based processing and are purely informational and advisory in nature. We do not guarantee the accuracy, completeness, or applicability of results to a specific business situation.

Automated decision-making: the Service uses automated processing to generate UX analysis recommendations. This does not constitute automated decision-making with legal or similarly significant effects within the meaning of Art. 22 GDPR. All recommendations require human review before being acted upon. You retain full control over any decisions made based on results.

AI limitations: AI-generated analysis may contain errors, omissions, or outdated information. Results are probabilistic, not deterministic, and reflect patterns in training data that may not apply to your specific context.

Using analysis results for commercial, professional, or other purposes is your responsibility. The Company is not liable for losses resulting from following AI recommendations.

Analysis results do not constitute professional advice in the fields of design, marketing, law, medicine, or other regulated areas. See our AI Transparency for further details.

9. Limitation of liability

To the maximum extent permitted by applicable law, the Company is not liable for:

• indirect, incidental, special, punitive, or consequential damages;
• loss of profits, data, goodwill, or business opportunities;
• Service interruptions, errors, or security vulnerabilities;
• acts or omissions of third parties, including automated analysis technology providers.

The Company's aggregate liability to you for any claim arising under these Terms shall not exceed the amount you paid for the Service in the 12 months preceding the claim, or USD 100 (whichever is greater).

Consumers in the EU, UK, Australia: nothing in this section limits rights granted to you by mandatory consumer protection legislation.

10. Warranties

The Service is provided "as is" and "as available" without any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by applicable law.

We make reasonable efforts to ensure Service availability (target uptime: 99.5%), but do not guarantee uninterrupted operation and are not liable for technical failures.

11. Privacy

The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms. In the event of a conflict between these Terms and the Privacy Policy regarding the processing of personal data, the Privacy Policy shall prevail.

12. Dispute resolution

12.1 Pre-action procedure

In the event of a dispute, you agree to first send a written notice to hello@uxply.app describing the nature of the claim. The parties will make reasonable efforts to resolve the dispute within 30 days of receipt of the notice.

12.2 Governing law and jurisdiction

12.3 Class action waiver

To the maximum extent permitted by applicable law, you agree to resolve disputes on an individual basis and not as part of a class action. This provision does not apply to consumers in the EU, UK, and other jurisdictions where waiving the right to class action is not permitted by law.

12.4 Alternative dispute resolution (EU)

EU users may use the European Commission's online dispute resolution platform: ec.europa.eu/consumers/odr.

13. Termination

You may delete your account and stop using the Service at any time. Account deletion does not entitle you to a refund for any unused period, except as provided in section 4.3 and applicable consumer protection law.

We may terminate the agreement upon a material breach of these Terms by you, with 14 days' notice (except for immediate termination in cases of serious violations, security threats, or legal requirements).

Upon termination, sections 7, 9, 10, and 12 remain in force.

14. Accessibility and non-discrimination

We strive to make the Service accessible in accordance with WCAG 2.1 Level AA. If you encounter accessibility issues, please contact us at hello@uxply.app.

We do not discriminate against users on the basis of race, color, national origin, religion, sex, age, disability, or other characteristics protected by applicable law, including in the exercise of rights under CCPA/CPRA.

15. Changes to the Terms

We may update these Terms. For material changes, you will receive notice by email or through the Service interface at least 30 days before the changes take effect.

Continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms. Consumer users in the EU, UK, and certain other jurisdictions may terminate the agreement upon disagreement with changes before the effective date, without penalty.

16. Miscellaneous

• Severability: if any provision is found invalid, the remaining provisions remain in force.
• Waiver: our failure to exercise any right does not constitute a waiver of that right.
• Notices: we send notices to the email address provided at registration. You must keep your contact details up to date.
• Assignment: you may not assign your rights under these Terms without our written consent. We may assign rights in connection with a reorganization or sale of the business, provided your data protection level is maintained.
• Force majeure: we are not liable for failures to perform caused by circumstances beyond our reasonable control, including natural disasters, war, government actions, internet outages, or acts of third-party service providers. We will notify you promptly and make reasonable efforts to restore service.
• Export control: the Service may not be used by persons or entities located in, or subject to the laws of, countries or territories subject to applicable trade sanctions or export control restrictions. You represent that you are not on any restricted party list.
• Entire agreement: these Terms, together with the Privacy Policy, Cookie Policy, and AI Transparency Notice, constitute the entire agreement between you and the Company.

17. Contact

For questions related to these Terms of Service:
Email: hello@uxply.app
Privacy inquiries: privacy@uxply.app

This document is for informational purposes only and does not constitute legal advice. For specific jurisdictions, consultation with a qualified attorney is recommended.